The Podcast as video
Helpful error management
Errors can occur in software! It is important to recognise operating errors in the UX process. It is best to prevent them altogether or to help and guide users adequately.
It becomes unfavourable when users get into a predicament where they can only go back. If data is also lost and the users' time is wasted. Then you might lose the user to the competitor's product. In our example, you will hear how Sebastian was manoeuvred into exactly such a quandary by HR Software. You can hear from us how the whole thing could be done better and why software should not be a castle in the air!
UX Pattern: Put together what belongs together
Together what belongs together! Sounds strange, but it's a really valuable UX pattern. We've already told you: you have to place status indicators for any events such as errors, successes, etc. in your app in such a way that your users also notice them. If you take into account where your users' attention is at the moment, you can easily exploit spatial references to make it easy for your users. You can hear a negative example, and several ways to really bring together what belongs together instead, here!
Drawing users' attention is an important issue in any application. If you can do this, you will simplify usability and your users will thank you for it.
Try it out and if you need help with the implementation, contact us!